** Words shown in yellow are hotlinks to the relevant pages.
For brand new designs, you have a few choices about how to instruct us:
- Roughly draw your idea by hand or computer using one of our TEMPLATES and we’ll re-do it using our professional skills and judgement adding anything we think necessary to make it great;
- If you are no good with hand or computer drawing, give us detailed written instructions of a design u want us to do;
- Send us a picture of something you’ve seen and we’ll design something similar;
- Drop into our Chalong Outlet Store and speak to our designer or call us by visiting our Contact Page.
WHAT TO EXPECT
After we receive your inquiry we will let you know the total cost of your item right away. Once you have paid, we will create a graphic design for you on our CUSTOMER SKETCHES page showing your names and colours on the design you have selected. Normally we will do this the next day. Any changes u need, within reason, are fine and add no additional cost.
PRICING AND TIME
The price of your item depends largely on the number of names, logos and graphics you add to the basic design, so if you are on a budget, stick to just a couple of names. It is your responsibility to check the size, colours, due date, details and spellings for accuracy and let us know if it is okay to go ahead and make your item. You willl pay by credit, debit car or paypal account by clicking on your name on our CUSTOM PAY page on the top right hand corner of this site.
We can normally have your item made within a few days (though in busy times, production may take a little longer).
Make sure you let us know if you want your item sent to an address in Thailand or delivered by hand to a Bungalow or Gym in Phuket. If hand delivery, please give us special instructions as to where and with whom to leave the item as we do not want items to be lost and our staff will not be able to wait! We take NO RESPONSIBILITY for items left with gym or bungalow staff.
If you are leaving Thailand in a hurry and need the item shipped to your home country, please let us know at the time of order and we will add the courier postage charge to your order.